Value added service is an art,
not a given

Data is key to predictable value added service.
Are you receiving low scores or losing customers?
Mystery shopping is the only way to collect the
needed data to get to 5-star service with every interaction.

Without data,
service cannot improve

Is your team really consistently representing
your brand? Other methods tell you about
situations but mystery shopping is the only
way to check for your specialized details.

Create a consistent,
valued added
customer experience today

Stop guessing. Have us check.

01. How does the art of customer service work?

Only by creating consistency can you have great service. We help you create a mystery shopping program that will capture all customer experience points, and review the feedback – allowing you to leverage surveys, and mobile dashboard technology to continuously improve.

02. Great, long lasting service is a must

Utilize our personalized surveys and reports to increase synergy

Quickly and easily use feedback to determine points of improvement

Multiply revenue through optimizing customer service practices

Simplify your findings with an intuitive dashboard and graphs

03. Why QAMS?

Our 12-step IC shopper process ensures that only the best, most qualified shoppers complete your surveys, helping you quickly and accurately master the art of customer service.

Check out our blog!

Is Your Customer Experience Platform Precarious?

SLOW DOWN! Reflect on the art & on your customer service!
Art teaches us! Slow down and think about your service. Like this artist posing and taking photos up high, does your overall customer experience platform leave your customers hanging without the service they need?

Don’t Blend In! Be Better!

SLOW DOWN! Reflect on the art & on your customer service!

Art teaches us! This one is easy. Just slow down a minute and see if your service stands out as better than the rest or do you just blend in with your competition? In this photo, you can barely see this leopard who heavily depends on being the ability to blend in to his surrounding to capture the next meal. The artist noticed how hidden the leopard was and captured it perfectly.

Value added service is an art, not a given

Without data, service cannot improve

Create a consistent, valued added customer experience today