Art teaches us! When you see all these trash people in the street, does it remind you of your customers being left standing in the parking lot by GPS? Well, it should. Customers want to be directed all the way to their item, order counter or restaurant table. HA Schult created this exhibit of 1,000 trash people at locations around the globe. HA Shult was clear. He wanted to heighten our awareness about trash. The trash people stuck outside all lined up reminds me of how I feel when my GPS tells me “Arrived” and I can’t even see the name of the restaurant or store, much less how to find the product or what type of restaurant service to expect. What can you do to not lose that business and direct your customers the rest of the way?

Rozin’s Penguins mimic your movement. Can you really mimic great service while merging or switching to AI?
Art teaches us! Dan Rozin uses interactive art to mimic the movement of individuals standing in front of his art pieces. He has motorized each penquin to turn around and show their white chest when the art watcher it there and turn back around when not right in front of them. The viewer becomes a part of the art and the penquins dance. Can you do the same? Can you really mimic your deep rooted great service if selling your company to a larger organization or replacing team members with technology? Or do you lose that deep commitment to service without even realizing it?