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APPLAUSE! Is your vision for great customer service set high enough?
Awesome fun! Performers focus so much on their craft that fans flock to outdoor concerts to see them all summer long. What can you do with your team today, right now, to infuse so much good feeling that your customers will applaud your brand too?
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01. How does the art of customer service work?
Only by creating consistency can you have great service. We help you create a mystery shopping program that will capture all customer experience points, and review the feedback – allowing you to leverage surveys, and mobile dashboard technology to continuously improve.
02. Great, long lasting service is a must
Utilize our personalized surveys and reports to increase synergy
Quickly and easily use feedback to determine points of improvement
Multiply revenue through optimizing customer service practices
Simplify your findings with an intuitive dashboard and graphs
03. Why QAMS?
Our 12-step IC shopper process ensures that only the best, most qualified shoppers complete your surveys, helping you quickly and accurately master the art of customer service.
Experience the art of great customer service.
SCAM ALERT:
We are not involved in any shopper business that requires you to send money anywhere.
