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How to Find, Buy and Turn Around a Fixer-Upper Business Thursday, June 25, 2015
After pocketing $500,000 at age 25 from several ventures, including St. Party’s Day, the event-marketing brand he created and licensed, Bill Hennessey decided to buy “a sleepy brick-and-mortar business” in an industry that wasn’t crowded with other busines Read Full Story
Customer service is everyone’s job Thursday, June 25, 2015
I recently participated in a blog called “27 Tips To Be Awesome at Customer Service” by MediaLeaders Team on April 13, 2015. Here were my tips! Read Full Story
Customer Service Lessons Thursday, June 25, 2015
7 Customer Service Lessons From the Companies That Do It Best! Read Full Story
The Best--And Worst--Customer Service Thursday, June 25, 2015
In 5 words – Don’t Make Service an Appendage. Read Full Story
Zappos Customer Service Thursday, June 25, 2015
Check Out The Insane Lengths Zappos Customer Service Reps Will Go To Read Full Story
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