Great service is an art, not a given

Are you receiving low reviews and losing customers due to poor service? Our team of experts can help you provide 5-star service with every interaction.

Mastering the art of customer service

Our advanced mobile technology provides an intuitive dashboard with actionable feedback in the palm of your hand whenever you need it.

Like art, create great service for generations to come

We’ll help you create a tailored mystery shopping program guaranteed to promote excellent service that your customers will remember for a lifetime.

Check out our blog!

mobile technology

01. How does the art of customer service work?

Only by creating consistency can you have great service. We help you create a mystery shopping program that will capture all customer experience points, and review the feedback – allowing you to leverage surveys, and mobile dashboard technology to continuously improve.

02. Great, long lasting service is a must

Utilize our personalized surveys and reports to increase synergy
Quickly and easily use feedback to determine points of improvement
Multiply revenue through optimizing customer service practices
Simplify your findings with an intuitive dashboard and graphs
customer service
customer satifaction

03. Why QAMS?

Our 12-step IC shopper process ensures that only the best, most qualified shoppers complete your surveys, helping you quickly and accurately master the art of customer service.

Experience the art of great customer service.

We are not involved in any shopper business that requires you to send money anywhere.